The quality policy of SPS Label is to deliver the products to the companies it provides service in the most economical, fastest and satisfying way to our customers and to produce solutions to be offered with high standards of service. In this context, our fundamental quality values are to search and find the best raw material and use it in appropriate processes, to make the most accurate printing and to present it to our customers in the fastest way possible. It is the duty of our staff to establish, develop and maintain the quality management system in order to achieve our quality objectives and thus to ensure continuous improvement in every element of our system.
The most important goals developed within the framework of service quality within our quality objectives are;
SPS, by reinforcing its experience in the field of printing with the machine park developed by keeping up with new technologies, obtains excellent results in printing.
- Compliance with customer requirements and relevant legal obligations
- Fulfillment of applicable conditions
- Our customers’ projects are not delayed
- There aren’t any problems experienced by the end users at the point our products reach them
- Our customers are represented and addressed by our representatives with high communication skills
- Our customers find a contact they can obtain reliable information from, through one phone call
Customers demand that their suppliers meet the highest product / service quality requirements, and they want to be assured that your business will meet their needs now and in the future. The quality management systems we have established enable us to demonstrate our commitment to continuous improvement by adopting the changing world standards for quality and customer satisfaction.